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Thread: email box full

  1. #1

    email box full

    Have received a message to say my private message inbox is nearly full. How do I delete old messages - have tried right click but can't find a delete command.

    Thanks,

    Willow

  2. #2
    Hi Willow!

    Yes, our internal mailboxen are limited, but you can back all your messages and empty the inbox.

    Before deleting everything, you might want to keep a copy of your messages. To do that, please scroll all the way down to the bottom of the inbox. On the left of the page you'll see a text that says:

    Download all Private Messages as:
    XML | CSV | Text


    Click on Text to download all your messages to your computer.


    To delete all messages, please scroll down to the bottom of your inbox. You will see a box titled Folder Controls and a text that says:

    Inbox contains XXX messages. You have XXX messages stored, of a total 1,000 allowed. (Empty Folder)

    Click on (Empty Folder) to nuke everything.

    delete-inbox.jpg

    Let me know if you need more help.

    Gassho,

    Kyonin
    Hondō Kyōnin
    奔道 協忍

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