View Full Version : Often Asked - How-to Empty a Full Private Message (PM) Box

09-26-2013, 07:49 PM
Have received a message to say my private message inbox is nearly full. How do I delete old messages - have tried right click but can't find a delete command.



09-26-2013, 08:58 PM
Hi Willow!

Yes, our internal mailboxen are limited, but you can back all your messages and empty the inbox.

Before deleting everything, you might want to keep a copy of your messages. To do that, please scroll all the way down to the bottom of the inbox. On the left of the page you'll see a text that says:

Download all Private Messages as:
XML | CSV | Text

Click on Text to download all your messages to your computer.

To delete all messages, please scroll down to the bottom of your inbox. You will see a box titled Folder Controls and a text that says:

Inbox contains XXX messages. You have XXX messages stored, of a total 1,000 allowed. (Empty Folder)

Click on (Empty Folder) to nuke everything.


Let me know if you need more help.