” means, when meeting with living beings, first of all to feel compassion for them and to offer caring and loving words.
Broadly, it is there being no rude or bad words. In secular societies there are polite words “take good care of yourself!” and there is the disciple’s greeting”how are you?” Speaking with the feeling of “compassion for living beings as if they were babies” is kind speech. We should praise those who have virtue and should pity those who lack virtue. Through love of kind speech, kind speech is gradually nurtured. Thus, kind speech which is ordinarily neither recognized nor experienced manifests itself before us. While the present body and life exists we should enjoy kind speech, and we should not regress or deviate through many ages and many lives. Weather in defeating adversaries or in promoting harmony among gentlefolk, kind speech is fundamental. To hear kind speech indirectly etched an impression in the heart and in the soul. Remember, kind speech arises from a loving mind, and the seed of a loving mind is compassion. We should learn that kind speech has the power to turn around the heavens; it is not merely the praise of ability.
-excerpt from: Shobogenzo, Bodisatta-shishobo- Master Dogen-
Translated by Master Gudo Wafu Nishijima and Chodo Cross
-From the Eiheiroku-
Love Words should always be used when we keep company with others. We should not utter violent words. With the people in general it is an important etiquette to greet them with the polite and sincere wishes for their good health.
Among the Buddhist priests, there prevails a custom to inquire after their health feeling grateful for one another. And again they are to love their parents telling nothing of it to others.
When we speak to others in genuine love-expressions such as we use to our babies, we are practicing love words. Let us praise the virtuous; let us show pity to the virtueless. When we are anxious to give the love words, their enlivening power will gradually expand. Then will come forth such precious love words as are usually hidden from us so long as we remain indifferent strangers to them.
When we use love words while we live in this world of ours, we shall be adamantine to any change of destiny. Even a deadly foe will be made to yield to the power of love words; still more, perfect harmony will come to be realized with the virtuous people.
When we hear people speak the love words, we feel calm and peaceful both within and without.
When we hear them spoken for the people having no chance to speak face to face, they will take root in the deeper part of our inner life.
Indeed the love words come straight out of the love mind, which is no less than that the reflection of benevolent pity. We should learn that the love words sincerely given have the power to transfer a big mountain to the sea. But only to appreciate a person’s ability does not have this much effect.