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Thread: Can't upload a profile picture

  1. #1
    Senior Member Heion's Avatar
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    Apr 2013
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    Tallahassee, Florida
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    218

    Can't upload a profile picture

    Hello,
    I've been trying to upload a profile picture for quite some time now. I am on TAPATALK and use a Droid RAZR M. I click on the photo I want and it goes through the processing and submitting as normal, but the picture never uploads.

    Thank you,
    AM

  2. #2
    Senior Member Nameless's Avatar
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    La Salle County, IL
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    I know the picture has to be 100 x 100 pixels or have a 64 KB file size. Anything bigger won't upload. If that's the case I used this site to change my profile pic size. If that doesn't do it, you might have to talk to Kyonin, he's a Treeleaf Engineer and could probably help you out.

    Gassho, John

  3. #3
    AM, If you dont have a computer to resize your picture I can do that for you, just pm me and we take it from there.
    Gassho
    Myoku

  4. #4
    Treeleaf Unsui Dosho's Avatar
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    Jun 2008
    Location
    Rochester, NY, USA
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    5,451
    It sounds like it could be an issue with your phone, which I know very little about!

    I know people have had trouble with avatars in the past, most often due to sizing as John & Myoku suggest.

    If that turns out to be the issue, try this site which has been helpful to many folks:

    http://www.shrinkpictures.com/

    Let us know how you are making out and hopefully we can assist you in troubleshooting the problem!

    Gassho,
    Dosho
    Ordained Priest -In-Training
    Please take what I say with a grain of salt,
    especially in matters of the Dharma!

  5. #5
    Quote Originally Posted by Clarinetist! View Post
    Hello,
    I've been trying to upload a profile picture for quite some time now. I am on TAPATALK and use a Droid RAZR M. I click on the photo I want and it goes through the processing and submitting as normal, but the picture never uploads.

    Thank you,
    AM

    Hey there AM,

    Can you let me know what Device/OS you are running ... this can help in toruble shooting your issue.

    Gassho
    Shingen
    倫道 真現

    As a trainee priest, please take any commentary by me on matters of the Dharma with a pinch of salt.

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