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  1. #1

    email box full

    Have received a message to say my private message inbox is nearly full. How do I delete old messages - have tried right click but can't find a delete command.

    Thanks,

    Willow

  2. #2
    Treeleaf Unsui/Engineer Kyonin's Avatar
    Join Date
    Oct 2010
    Location
    Mexico
    Posts
    3,110
    Hi Willow!

    Yes, our internal mailboxen are limited, but you can back all your messages and empty the inbox.

    Before deleting everything, you might want to keep a copy of your messages. To do that, please scroll all the way down to the bottom of the inbox. On the left of the page you'll see a text that says:

    Download all Private Messages as:
    XML | CSV | Text


    Click on Text to download all your messages to your computer.


    To delete all messages, please scroll down to the bottom of your inbox. You will see a box titled Folder Controls and a text that says:

    Inbox contains XXX messages. You have XXX messages stored, of a total 1,000 allowed. (Empty Folder)

    Click on (Empty Folder) to nuke everything.

    delete-inbox.jpg

    Let me know if you need more help.

    Gassho,

    Kyonin
    Please remember I am only a priest in training. I could be wrong in everything I say. Slap me if needed.

    The needs of the many outweigh the needs of the few, or the one. Mr. Spock

  3. #3
    Thanks Kyonin - will have a look today.

    Gassho

    Willow

  4. #4
    Thank you Kyonin, I didn't know about saving messages before delete

    Gassho

    Myoshin
    Myoshin 妙 心
    "A person who receives the Buddhist Precepts enters the state of Buddha at once. They stand at the same level as Gautama Buddha. We can say they are a child of the Buddha." Jundo

  5. #5
    Senior Member Nindo's Avatar
    Join Date
    Dec 2010
    Location
    Alberta, Canada
    Posts
    990
    Thank you Kyonin, very helpful. I'd just like to add that the downloading process takes care of both the Inbox and the Sent Items. That was not immediately obvious to me. I thought you had to download both separately, but actually you don't, it's all in one file.

  6. #6
    Treeleaf Engineer Seimyo's Avatar
    Join Date
    Jan 2012
    Location
    Yuba City, California, USA
    Posts
    925
    Thank you Kyonin.

    Gassho
    Seimyo

    明 Seimyō (Christhatischris)

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